“I'm building Shep because I've watched families pay bills they didn't owe and skip care they couldn't price. Everyone deserves the advisor wealthy patients have always had — not just the ones who could already afford it.”
Doug
Founder, Shep AI
About Shep AI
We’re building a health companion that puts people back at the center of their care.
Why we started Shep
The US healthcare system is one of the most advanced in the world — and one of the hardest to use. Finding a doctor, understanding a bill, or knowing what a procedure will cost can feel like a full-time job.
We built Shep to be the guide everyone deserves: independent, clear, and always available. A companion that helps you find the right care, pay the best price, and understand your insurance — no matter who you work for or who insures you.
Our name comes from “shepherd.” Because that’s what good healthcare guidance should feel like: someone walking beside you, helping you find the path.
Listen
Understand your health, goals, and constraints.
Guide
Show clear options with pricing and context.
Support
Stay with you through booking, billing, and follow-up.
What we believe
On your side
We don’t take kickbacks from providers or insurers. Our only loyalty is to the people using Shep.
Compassionate by default
Healthcare is personal. Shep speaks plainly, listens carefully, and never judges.
Privacy-first
Your health data is yours. We design for HIPAA alignment, encryption, and minimal data collection.
Independently built
Shep works across employers, insurers, and health systems. No single gatekeeper controls your access.
Safety-minded
We direct urgent and emergency concerns to appropriate in-person care. Shep augments, not replaces, clinical judgment.
Pragmatic
We focus on real outcomes: lower costs, shorter wait times, clearer bills, and better care decisions.